Guides

Get payment and shipping ready

Prepare a coherent checkout journey by checking payment options, delivery information and customer communication.

Updated:

1. Review your payment setup

Choose the payment methods appropriate for your business and review the terms for the services you use. Payment-processing fees can apply even when your WebshopOS store is free. Do not assume an account or payment agreement is active simply because a method is visible.

In the dashboard’s payment and shipping area, check the options available to your plan and complete the required setup. Keep sensitive credentials out of product descriptions and support emails.

2. Match shipping to your products

Think through the destinations you serve, the products you can ship and the costs you need to communicate. Make delivery information easy to find before checkout. International orders may involve requirements beyond a domestic delivery setup.

Digital products use email delivery rather than physical shipping. Check the relevant configuration for each product type.

3. Check the whole journey

Review a product, select its variant and follow the customer journey towards checkout. If your payment provider offers an appropriate test mode, follow its documented test procedure. Do not place an unintended real payment just to check the design.

Confirm the contact details and sales-notification settings you use. Contact us if a setting is unclear, or read the FAQ for general answers.

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Illustration inspired by the WebshopOS dashboard.